Privacy policy
Last updated: July 17, 2026
DELIGHT TRADING LIMITED operates this online store and website, including all related content, features, tools, merchandise and services to deliver a premium shopping experience for customers (collectively referred to as the “Services”). Our store is powered by Shopify to support the provision of Services. This Privacy Policy explains how we collect, use and disclose your personal information when you browse, use, place orders, conduct transactions through the Services or communicate with us. If there is any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail concerning the collection, processing and disclosure of your personal data.
Please read this Privacy Policy carefully. By accessing and using the Services, you confirm that you have read and understood how we collect, use and share your information as outlined in this document.
Personal Information We Collect and Process
The term “personal information” means data that identifies you or can be reasonably associated with you. Anonymous or de-identified information which cannot trace back to you is not classified as personal information. Depending on your interaction with our Services, your residential location and applicable legal requirements, we may collect and process the following categories of personal information, as well as derived data generated from such information:
- Contact information: full name, billing address, shipping address, contact phone number and email address.
- Financial information: payment card details, transaction records, payment confirmation and other payment-related data.
- Account information: username, password, security preferences and account settings.
- Transaction information: products you browse, add to cart, save to wishlist, purchase, return, exchange or cancel, and historical order records.
- Communication records: content you submit when contacting customer support.
- Device information: equipment model, browser information, network connection data, IP address and other unique device identifiers.
- Usage information: data related to your operation, browsing and interaction with our Services.
Sources of Personal Information
We obtain personal information from the following channels:
- Directly provided by you: when you register an account, browse our store, place orders or contact customer service.
- Automatically collected via the Services: data captured from your device through cookies and similar tracking technologies during your visit.
- Authorized service providers: partners engaged to operate technical support, logistics and after-sales services, who process data on our behalf.
- Authorized business partners and other third parties.
How We Use Your Personal Information
We utilise your personal information for the purposes below, subject to your interaction with our store:
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Deliver, customise and optimise ServicesWe process your data to fulfil purchase contracts, complete payment processing, arrange order delivery, handle returns and exchanges, retain your preference records, send order notifications, support product reviews and recommend matching merchandise to create a personalised shopping experience. Relevant data also helps us continuously optimise store functions and services.
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Marketing and promotionWe may send marketing notifications via email, and display targeted advertisements on our platform or third-party websites based on your browsing and purchasing records to recommend related products.
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Security maintenance and fraud preventionWe verify account identity, secure payment and shopping environment, detect and investigate suspicious, illegal or risky activities, and safeguard the safety of our Services. If you register an account, you are responsible for protecting your login credentials and shall not share your username and password with others.
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Customer communicationWe rely on your contact information to respond to enquiries, provide after-sales support and maintain normal business communication.
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Legal complianceWe process information to comply with applicable laws, respond to official legal requests, resolve disputes, and investigate potential violations of our service terms and policies.
How We Disclose Personal Information
We may share your personal information with third parties for legitimate purposes in accordance with this policy, including:
- Shopify, suppliers and service providers assisting us with IT maintenance, payment processing, data analysis, customer service, cloud storage, order fulfilment and logistics delivery.
- Marketing partners delivering promotional advertising services. These partners will handle your data under their own privacy policies. You have the right to opt out of targeted advertising subject to local regulations.
- Third parties you explicitly authorise us to share information with, such as logistics carriers and social media platforms.
- Affiliated companies within our corporate group.
- Circumstances involving corporate merger, restructuring or bankruptcy, legal compulsory requirements, enforcement of our terms, and protection of legitimate rights of our store and users.
Relationship with Shopify
Our Services are hosted on Shopify. Shopify will collect and process your personal information to operate, support and improve store services. Data submitted on our store will be shared with Shopify and overseas third-party service providers to complete order-related operations. We utilise official Shopify functions for data analysis and business optimisation. Shopify independently takes charge of relevant data processing and responds to your data rights requests. You can check the Shopify Consumer Privacy Policy and exercise your data rights via the Shopify Privacy Portal: https://privacy.shopify.com/en.
Third-Party Links
Our store may contain hyperlinks to external third-party websites. We are not responsible for the privacy rules, security status and content accuracy of these external platforms. Before accessing third-party sites, please review their independent privacy policies. Information you publish on third-party social platforms may be accessed by other users. The existence of links does not represent our official endorsement of such platforms.
Children’s Information
Our Services are oriented to adult consumers. We do not intentionally collect personal information from minors who have not reached the age of majority. If you are a guardian and discover a minor has submitted personal data to us, please contact us to request deletion. Under the effective date of this policy, we do not knowingly sell or share personal information of users under 16 years old.
Information Security & Data Retention
No network transmission or storage system can guarantee absolute security. Data transmitted online may face risks during transmission. We suggest you avoid transmitting sensitive confidential information through insecure channels.
We retain your personal information only for necessary periods. The storage duration depends on account maintenance needs, service delivery requirements, legal obligations, dispute resolution and contract enforcement requirements.
Your Rights and Options
Subject to local applicable laws, you may hold some or all of the following data rights. These rights are not absolute and can only be exercised under specific conditions; we may reject requests permitted by law.
- Right of access: request access to the personal data we store about you.
- Right of erasure: request deletion of your personal information.
- Right of rectification: request correction of inaccurate personal data.
- Right of data portability: obtain a copy of your information and request data transfer to third parties within legal scope.
- Manage marketing subscriptions: you can unsubscribe from promotional emails at any time via the unsubscribe link in our emails. After unsubscribing, we may still send transaction-related emails about your orders and accounts.
You can exercise these rights through relevant entrances on our website or contact us directly. We will verify your identity before processing applications. You can appoint an authorised agent to submit requests on your behalf with valid authorisation documents. We will respond to all eligible requests within the time limit stipulated by law. We will not discriminate against users who exercise data rights.
Complaints
If you have objections regarding our data processing behaviour, please contact us. You also have the right to submit an appeal to us or file a formal complaint with your local data protection authority according to local laws.
Cross-border Data Transfer
Your personal information may be transferred, stored and processed outside your residential region.
If data is transferred out of the European Economic Area or the United Kingdom, we will adopt recognised legal transfer mechanisms such as Standard Contractual Clauses issued by the European Commission or equivalent UK official documents, unless the receiving country has obtained an official adequacy decision on data protection.
Revision of Privacy Policy
We reserve the right to update this Privacy Policy to match service adjustments, legal and regulatory changes. The revised version will be published on our website with an updated “Last updated” date, and we will complete notification obligations as required by applicable laws.
Contact Information
For enquiries about this Privacy Policy or to exercise your personal information rights, please contact us:
Trade name: DELIGHT TRADING LIMITED
Phone number: +852 63910572
Email: info@deligzev.shop
Physical address: Flat E, 7/F., Parc Oasis, Yau Yat Chuen, Kowloon, Hong Kong SAR